Patient Service Coordinator Clinic

Tyler, TX

Full Time

Clinic

Experienced

Patient Service Coordinator (Medical Receptionist)
Location: Tyler, TX
Company: SynergenX / Low T Center

Position Summary

SynergenX/Low T Center is looking for a Patient Service Coordinator to join our Tyler clinic. This role is the first point of contact for patients and plays a key part in creating a smooth, professional, and welcoming experience. You’ll support both patients and clinical staff by managing front desk operations, coordinating schedules, and ensuring accurate administrative processes.

What You’ll Do

Welcome patients and visitors with professionalism and care
Manage patient check-in and check-out processes
Schedule appointments and handle incoming calls and inquiries
Verify insurance eligibility and collect co-pays/payments
Maintain accurate patient records within the EMR system
Coordinate patient flow with clinical staff to support efficient operations
Manage front office tasks such as scanning, faxing, and data entry
Keep the reception area organized and compliant with clinic standards
Ensure patient confidentiality and adherence to HIPAA guidelines

What We’re Looking For

High school diploma or equivalent required
1–2 years of medical office or customer service experience preferred
Strong communication and interpersonal skills
Excellent attention to detail and organizational ability
Ability to multitask in a fast-paced environment
Basic computer proficiency (Microsoft Office; EMR experience a plus)

Nice to Have

Familiarity with medical terminology
Experience with insurance verification
Background in specialty clinics or men’s health
Bilingual (English/Spanish) is a plus

Work Schedule

Full-time
Clinic hours M 8a-5p, Tu 8a-7p, W 8a-1p, Th 7a-5p, F 8a-5p, 3 Saturdays a month 8a-12p, rotating weekdays off to keep within 40 hour workweek.
Training may be at a Dallas Location, Travel is paid for.

Why Join Us

Supportive, team-oriented environment
Opportunity to grow within a healthcare organization
Competitive pay and benefits
Meaningful work helping patients improve their quality of life

Equal Opportunity Employer

SynergenX/Low T Center is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

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