Medical Assistant Patient Services Coordinator

New Braunfels, TX
Part Time
Clinic
Experienced

Medical Assistant / Patient Services Coordinator

SynergenX Health – New Braunfels, TX
Part-Time | Onsite | Up to 30 Hours/Week/ $19-21 an hour

Make a Difference in the Way Patients Feel Every Day

At SynergenX Health, we believe great healthcare is about more than treating patients — it’s about creating an experience where people feel welcomed, cared for, and confident in their health journey.

We are looking for a friendly, dependable, and motivated Medical Assistant / Patient Services Coordinator to join our New Braunfels team. This is a unique opportunity to combine your clinical skills with your passion for people while becoming an important part of a growing healthcare organization.

In this role, you’ll be one of the familiar faces our patients see throughout their visits. You’ll help create a welcoming environment at the front desk while also providing hands-on clinical support behind the scenes. No two days are exactly the same, and your work will have a direct impact on both our patients and our team.

If you enjoy connecting with people, staying busy, taking ownership, and being part of a close-knit clinic team, this could be a great fit for you.

About SynergenX

SynergenX is an established and growing healthcare organization specializing in hormone replacement therapy and targeted wellness services.

Our clinics are built around providing personalized care and an exceptional patient experience. We’re proud to create an environment where team members can grow their skills, work alongside supportive colleagues, and make a meaningful difference in the lives of the patients we serve.

What You'll Do

This is a dual-role position, giving you the opportunity to work across both patient services and clinical care.

Patient Services & Front Office

You’ll help make every patient’s visit feel smooth, welcoming, and professional by:

  • Greeting and checking in patients with warmth and professionalism
  • Building positive relationships with patients and making them feel comfortable
  • Explaining insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
  • Collecting and processing patient payments accurately
  • Answering phones, managing messages, and responding to patient communications
  • Entering and maintaining accurate patient and insurance information in the EHR
  • Keeping the front desk and waiting area clean, organized, and welcoming
  • Supporting scheduling and other administrative responsibilities
  • Helping maintain an efficient clinic flow throughout the day
  • Completing daily cash reconciliation and bank deposits

Clinical Responsibilities

You’ll also play an important role in supporting our providers and delivering quality patient care by:

  • Obtaining and accurately documenting patient vital signs
  • Performing phlebotomy and injections independently
  • Assisting providers with clinical procedures as needed
  • Operating EKG and point-of-care testing equipment according to protocol
  • Preparing lab requisitions and patient plans in advance
  • Rooming patients efficiently, with a goal of 10–15 minutes
  • Supporting smooth patient flow throughout the clinic
  • Cleaning, stocking, and maintaining exam rooms
  • Managing clinical inventory and supplies
  • Completing required clinical and operational logs
  • Handling and processing patient specimens according to laboratory protocols
  • Completing quality control documentation and instrument maintenance
  • Identifying and reporting issues that could affect testing accuracy

Schedule

Up to 30 hours per week: below are the days we are needing coverage

  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 7:00 PM- NEED
  • Wednesday: 8:00 AM – 1:00 PM
  • Thursday: 7:00 AM – 5:00 PM- NEED
  • Friday: 8:00 AM – 5:00 PM- NEED
  • Saturday: 8:00 AM – 12:00 PM- NEED
    2–3 Saturdays per month

Employees are expected to arrive 15 minutes prior to their scheduled shift.

What We're Looking For

We’re looking for someone who brings both clinical confidence and a genuine desire to help people.

Required Qualifications

  • At least 6 months of back-office Medical Assistant experience or completion of an externship in lieu of certification
  • High school diploma or GED
  • Strong communication and interpersonal skills
  • Ability to provide a consistently positive patient experience
  • Comfortable discussing insurance, billing, and payment options with patients
  • Comfortable performing phlebotomy and injections independently
  • Ability to work efficiently in a fast-paced clinic environment
  • Strong attention to detail and organizational skills
  • Ability to multitask while maintaining accuracy

Preferred Qualifications

  • Previous experience in a medical office, clinic, or healthcare setting
  • Experience working with an electronic health record system
  • Proficiency with Microsoft Office
  • Experience with EKG and point-of-care testing equipment

Why You'll Enjoy Working Here

At SynergenX, you won’t just be filling a position — you’ll become part of a team that values the people behind the care.

We offer:

  • Competitive pay
  • Great benefits package
  • A supportive and collaborative team environment
  • The opportunity to grow with an established and expanding healthcare organization
  • A patient-centered culture where your work matters
  • A role that allows you to use both your clinical and people skills
  • Consistent part-time hours and a structured schedule
  • The opportunity to build meaningful relationships with patients and your teammates

The Person Who Thrives Here

The right person for this role is someone who takes pride in their work, enjoys helping others, and brings positive energy into the clinic every day.

You’re someone who can confidently move between the front desk and the clinical side of the practice. You know how to make a patient feel comfortable, stay organized when things get busy, and step in wherever the team needs you.

Most importantly, you understand that small interactions can make a big difference. A warm welcome, a helpful answer, or taking an extra moment with a patient can completely change their experience.

If you’re looking for a part-time opportunity where you can use your healthcare skills, connect with patients, and be part of a team that is building something meaningful, we’d love to meet you.

Work Environment & Physical Requirements

  • Onsite clinical environment with regular direct patient interaction
  • Ability to stand, sit, walk, and move throughout the clinic during the workday
  • Ability to lift up to 25 pounds
  • Ability to perform fine motor tasks required for clinical responsibilities

Equal Opportunity Employer

SynergenX provides equal employment opportunities to all applicants and team members and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*