Medical Assistant Patient Services Coordinator Women’s Health Clinic

Richardson, TX

Full Time

Clinic

Experienced

Medical Assistant / Patient Services Coordinator

HerKare Women’s Health Clinic – Richardson,TX
💲 $23/hour | Full-Time | Onsite

About HerKare

HerKare is a women-centered healthcare clinic dedicated to providing compassionate, personalized care in a welcoming and modern clinical environment. While LowT Center/SynergenX and HerKare are an established leader in HRT and growing healthcare organization, our Richardson, Texas HerKare clinic is brand new, offering an exciting opportunity to help build a clinic Medical Assistant / Patient Services Coordinator who excels in both clinical care and front office operations, and who is passionate about delivering an exceptional patient experience.

Position Summary

The MA / Patient Services Coordinator is a dual-role position serving as the first point of contact for patients while also supporting clinical services under the direction of licensed providers. This role blends patient-facing customer service, clinical skills, and administrative responsibilities to ensure smooth daily clinic operations and high-quality care.

This position is ideal for a healthcare professional who enjoys variety, accountability, and direct impact in a women’s health setting.

Schedule

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 1:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM (2–4 Saturdays per month)

Employees are expected to arrive 15 minutes prior to shift start.

Key Responsibilities

Patient Services / Front Office

Greet and check in patients in a warm, professional manner
Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately
Collect and process patient payments accurately
Answer phones, manage messages, and respond to patient communications
Enter and maintain accurate patient and insurance information in the EHR
Maintain an organized, clean, and welcoming front desk and waiting area
Support scheduling, administrative tasks, and clinic flow
Complete daily cash reconciliation and bank deposits

Clinical Responsibilities

Obtain and document vital signs for all patients
Perform phlebotomy and injections independently
Assist providers with clinical procedures as needed
Operate EKG and point-of-care testing equipment per protocol
Prepare lab requisitions and patient plans in advance
Support efficient patient flow, rooming patients within 10–15 minutes
Clean, stock, and inventory exam rooms daily
Complete all required clinical and operational logs
Handle and process patient specimens according to lab protocols
Perform quality control documentation and instrument maintenance
Identify and report any issues affecting test accuracy

Qualifications

6 months of working experience as a Back office medical assistant or completed externship in leiu of Medical Assistant certification (required)
High school diploma or GED required
Previous experience in a medical office, clinic, or healthcare setting preferred
Strong patient service, communication, and interpersonal skills
Comfortable discussing insurance, billing, and payment options with patients
Proficient with electronic health records and Microsoft Office
Highly organized, detail-oriented, and able to multitask in a fast-paced clinic

Why Join HerKare

Competitive pay at $23/hour
Great Benefit Package
Opportunity to help launch and shape a new women’s health clinic
Patient-centered culture focused on compassion and quality care
Collaborative, supportive clinical environment
Stable, full-time schedule with consistent hours

Work Environment & Physical Requirements

Onsite clinical setting with direct patient interaction
Ability to stand, sit, and move throughout the clinic day
Ability to lift up to 25 pounds and perform fine motor tasks

Equal Opportunity Employer

HerKare provides equal employment opportunities to all applicants and team members and does not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request.

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